Our Policies

Booking and Reservations

We strictly adhere to our reservation policy, because due to our intimate size, our cancellations financially affect us significantly. Our reservation policies include the following points.

Booking for IFR requires:

  • Reservation Deposit
  • No minimum booking for Prevention.
  • Minimum booking of 2 weeks for Chronic Diseases.
  • Payment of the full reservation fee 7 days before the arrival date.

You can:

  • Use your Reservation Deposit for up to 6 months from the date of purchase.
  • Change the dates of your retreat at least 30 days before the retreat start date with no additional charge.

Cancellations 

  • Made at least 30 days before the retreat start date will receive a refund of 50% of the paid reservation fee.
  • Made less than 30 days before the retreat start date, including guests leaving the retreat early for any reason, will not have any refund available – the reservation fee is non-refundable within 30 days of reservation.
  • If, before arrival, IFR has to cancel your retreat all pre-paid reservations will be refunded in full.

Important reminders regarding Ideal Fasting Retreat Supervision

  • IFR offers a residential health education program with medical staff onsite often from 8 AM – 5PM.
  • IFR does NOT provide “24/7 Care,” and is not staffed in the evenings or night.
  • For emergency care, especially after hours, please call 911.
  • IFR does NOT have a nursing staff NOR provides nursing care.
  • IFR does NOT provide the services of a nursing home, hospital, medical care facility, drug/ alcohol treatment center, or an assisted living center, etc.

Not a hospital/24hr medical care facility

Ideal Fasting Retreat (IFR) is not a hospital, or medical care facility with a staff of doctors, nurses, etc. that will take care of you. It is a health education program, where participants can reside in its rooms for a short period of time while participating in its programs. Ideal Fasting Retreat has independent Doctor of Naturopathic Medicine, and medical support staff that assist in its programs. While you are at IFR, there are NO doctors present during the evenings or at night. There is also NO staff person present on site throughout the evenings and night. If you have concerns with the fact that no doctor, nurse, staff etc., will be present on site during the evenings or throughout the night, then you should not attend IFR. It is your independent decision to come, and you will need to be able to take care of yourself and all your daily needs.

Self Care

  • Each patient must to be able to attend to their basic needs, independently care for themselves, and be able to walk unassisted by others; if not able to do so, then an accompanying “companion” will be required for attendance at IFR.
  • Also, due to our highly personalized care, we require English fluency in either the patient or the companion so that information is clearly and easily communicated.

Companions

  • COMPANIONS ARE REQUIRED to come if you need any support, care, or help with daily tasks and you require any assistance.
  • If you are not able to stay due to lack of assistance and needed support, you will be asked to bring a companion in, or leave and return at a future date with a companion within 6 months from your start date. No refund will be given.
  • Companions enjoy a modified program. Participation in all IFR activities and workshops. Diet including 3 meals & 3 juices daily.
  • Companion rate is $150 per night- sharing a private room with only 1 bed.

Other IFR Policies

  • NO personal checks can be accepted
  • Guests are responsible for any damages, replacement, additional cleaning, spills & stains, or loss caused by guest smoking or any other abuse to our guest rooms and lounges. A MINIMUM DAMAGE CHARGE for repairs/cleaning/etc. is $250.
  • USE PLASTIC BAGS or Trash Cans for disposing of paper products (under pads and other clean-up items including baby wipes, personal hygiene products, flushable wipes, and additional amounts of toilet paper). Unfortunately, excess paper products, as well as disposable menstrual products placed in toilets will cause unfortunate TOILET OVERFLOWS. Please make sure to flush a few times if needed.
  • The Ideal Fasting Retreat and The Lodge at Norman are 100% SMOKE-FREE
  • campus – this includes vaporizers.
  • Service Dogs are allowed given that PRIOR approval has been established, you will be required to reserve a “dog friendly” king room to accommodate the Service Dog. Please let us know what tasks it is trained to do for you so we can help assist you in any way. (example: Guide Dogs)
  • Emotional Support animals are allowed given that PRIOR approval has been established and an additional animal fee apply, plus upgraded room charge for “animal friendly rooms.”
  • We strongly urge travelers to secure travel/trip insurance in case of unforeseen complications.